Shipping policy
Thank you for choosing The Lineage.
We take great care in preparing and packaging every order to ensure it arrives safely.
Order Processing
Orders are typically processed and dispatched within 2–3 business days.
Please note that as each order is carefully prepared, processing times may be slightly longer during exceptionally busy periods, seasonal events, or public holidays.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Shipping Destinations & Costs
We offer Free Standard Shipping on UK orders over £50.
For orders below this threshold, as well as international destinations, shipping charges will be calculated and displayed at checkout.
Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Delivery Partners
We work with trusted delivery partners to ensure your order reaches you safely and efficiently.
Delivery estimates provided at checkout are intended as guidance only and cannot be guaranteed.
Lost or Delayed Shipments
While we do our best to ensure timely delivery, delays can occasionally occur due to circumstances beyond our control.
If you believe your order has been lost or is significantly delayed, please contact us at:
We will do our best to assist you.